drm (2), gabe newell (1), half-life (1), hdcp (1), hl (1), hl2 (1), pc (1), pcgames (1), steam (1), valve (1)
Nice to see someone in the game industry has a little sense...although I'm not too happy with Valve's Steam client (aka DRM). But Gabe is right that "the goal should be to create greater value for customers through service."
However, DRM makes little sense. Until Trusted Computing reaches the home user. DRM just gets in the way and will always be easily broken. I buy games and am frustrated at the senseless DRM on modern games. Anyone can just search bittorrent and realize how useless DRM is. DRM, in its current state, just punishes honest gamers, IMHO.
Another example, I bought a PS3 and cannot directly connect it to my DVI monitor because my monitor doesn't support HDCP (aka DRM), but I could directly connect the Component (without DRM) to any TV which supports it and run the same resolutions. As an honest person I had to buy a new LCD-TV which supports HDCP...to say thanks to SONY I purchased a Sharp LCD-TV.
DRM hurts consumers.